Professional services departments

Some of our staff work both on campus and from home. The best way to get in touch might be by email.

Academic Registry

About the department

Academic Registry provides professional services to students and staff across the whole student journey from application to graduation. We aim to ensure students have a high-quality experience of administrative services at each stage of their time with us.

We work closely with the Pro-Vice-Chancellor (Education and Students), the Learning and Teaching Hub and the Evaluation and Policy Department to ensure that there is effective strategic integration between administrative services and the academic student experience.

Academic Registry comprises two main divisions: Registry Services and Quality Services, along with the Doctoral College and the Office of the Academic Registrar, which includes the department’s projects function.

Contact

Registry Services

Admissions

Handling of all undergraduate and postgraduate course and module applications:

Student administration

Enrolment and student records, fees and funding, visa compliance

Examinations and awards

Exams operations, conferral of awards, graduation ceremonies

Timetabling requests

Systems and data

Statutory data returns, user support for university systems: systemsanddata@brighton.ac.uk

Quality Services

Curriculum management

Curriculum development, enhancement and approval, partnership: curriculumquality@brighton.ac.uk

Academic quality and standards

Academic regulations, quality enhancement, external examiners, appeals and additional considerations: academicqualitystandards@brighton.ac.uk

Doctoral College

Administrative services for research students including, admissions, student life, progress review, thesis submission and viva: doctoralcollege@brighton.ac.uk

Estate and Facilities Management

About the department

Estate and Facilities Management manages the physical environment in which staff and students work, live and learn. Our commitment is not only to provide excellent facilities for the university community as a whole, but to contribute to ensuring an enriching student experience through fit for purpose, high quality buildings and support services.  

We cover a wide spectrum of essential services:

  • Accessibility
  • Amex Stadium
  • Capital projects
  • Cleaning and caretaking services
  • CMIS support
  • Departmental Health and Safety
  • Emergency guidelines
  • Estate strategy
  • Help desk facility
  • Maintenance
  • Post and courier
  • Security
  • Space management
  • Sustainable development
  • Transport and travel

Procurement and developments

Estate and Facilities Management is also responsible for procurement and project management of new property developments. Current examples include the Moulsecoomb campus development, the Advanced Engineering Building and Varley Park student residences.

Contact

Estate and Facilities Management
University of Brighton
Mithras Annex
Lewes Road
Brighton
BN2 4AT

Campus information

City
Site Manager: Vanessa Dunstall
Tel 07984 622368

Eastbourne 
Site Manager: Paul Stevens
Tel 07970 744468

Falmer 
Site Manager: Rich Cartwright
Tel 07966 211414

Moulsecoomb 
Site Manager: David Heightley
Tel 07775 813018

Evaluation and Policy

About the department

The Evaluation and Policy department (EPD) provides data analysis, sector intelligence and evaluation on a wide range of higher education issues to support staff across the institution in delivering the university’s strategic priorities. We work closely with the University Executive Board to support its planning and enable evidence-driven decision making, particularly in relation to learning, teaching and the student experience. The department also delivers strategic projects that seek to enhance the student experience.

Key areas of responsibility include:

  • Institutional surveys, including the National Student Survey and Graduate Outcomes survey
  • Providing data insights and coordinating evidence collation for the Teaching Excellence Framework (TEF) exercises
  • Teaching Excellence and Student Outcomes Framework (TEF)
  • Insight and evaluation to support the development and monitoring of the university’s Access and Participation Plans
  • Data analysis to support equality and diversity at the university, including Advance HE’s Athena Swan and the Race Equality Charters
  • Systematic interpretation and analysis of higher education policy developments to identify risks and opportunities for the university
  • Coordination of external consultation responses on behalf of the university
  • Monitoring, advice and action planning in relation to regulation of the university by the Office for Students
  • Delivering projects related to the university’s strategic priorities for education and the student experience.

Contact

Evaluation and Policy
University of Brighton
801 Cockcroft Building
Lewes Road
Moulsecoomb
Brighton
BN2 4GJ

Email epdadmin@brighton.ac.uk
Tel 01273 641042

Finance

About the department

The Finance department supports the university in planning, managing and maximising the value and use of its financial resources, in order to achieve its objectives in a sustainable, controlled and accountable way.

The five divisions of the department provide the following financial support services for the university:

Income and Payments

  • collects tuition fees from students and deals with all other sources of income
  • makes payments to suppliers, as well as reimbursing staff and students for travel expenses, bursaries and other items
  • is responsible for cash management and the university’s investments.

Payroll and Pensions

  • manages the payroll of over 3,000 full and part-time staff
  • oversees staff pension contributions and membership records.

Procurement Services

  • supports and advises on the purchase of supplies and services
  • advises on purchasing procedures and is involved in the negotiation of sector-wide contracts
  • is responsible for university-wide contracts for photocopying, stationery supply and insurance.

Accounting Information Services

  • provides budget support to schools and departments
  • maintains and develops the university’s main accounting system and provides a helpdesk for support and advice to users
  • provides management and financial information to budget managers, senior management, the Board of Governors and funding bodies
  • prepares the annual budget and financial statements of the university and its subsidiary companies
  • undertakes cost analysis complying with Transparent Approach to Costing (TRAC) guidelines
  • manages the tax position of the university and provides VAT advice
  • provides financial support to research contracts and a wide range of other income-generating activity.

Financial Planning

  • supports capital funding and projects
  • undertakes financial appraisals and other project work
  • is responsible for financial forecasting and returns to funding bodies.

Contact

Income
Email income@brighton.ac.uk

Payments
Email payments@brighton.ac.uk

Payroll and Pensions
Email payhelp@brighton.ac.uk

Procurement Services
Email purchasingservices@brighton.ac.uk

Management Accounting
Email Managementaccountants@brighton.ac.uk

Research and Financial Accounting
Email ResearchFinance@brighton.ac.uk

Address
Finance Department
Room 211, Mithras House
Lewes Road
Brighton
East Sussex
BN2 4AT

Information Services

About the department

Services we manage include:

  • the campus network, which covers 15 sites across Sussex and provides access to university resources and the internet from classrooms, libraries, offices and study bedrooms
  • four site libraries with over half a million library items and electronic information sources available on and off campus
  • an interactive student intranet with personalised home pages, email, course material, file storage, and printing
  • around 860 computers in open-access computer rooms and libraries
  • media centres with projectors, cameras, video and audio recording, video editing, tape copying, TV studios, off air recording
  • photocopying and binding services
  • advice, support, documentation and training to use the equipment.

We are responsible for IT, library, learning technologies, and print services, in support of all aspects of university activity. The department is divided into three sections:

Library Services

​We provide print and online resources, discovery tools, study spaces, training and support in four libraries located at each of the university campuses. Services are: Libraries, Learning and Teaching, and Research Support.

IT Services

We provide a range of digital infrastructure and IT support services to the university. IT Services is made up of the following sections: IT Services Desk, Telecoms, Business Systems, Network Services, Core Services, Technical Services and Unicard Services.

Learning Technologies and Innovation

We provide a variety of customer-facing technical services for staff and students across the university including: Portal Services, Central Media Services and eLearning Services.

Contact

Information Services
University of Brighton
First Floor, Watts Building
Moulsecoomb
Brighton
BN2 4GJ

Telephone: 01273 642640
Fax: 01273 642666

You can find contacts for libraries, media and computing here.

IT support

For IT support on any campus, contact the Service Desk on 01273 644444, or email them at servicedesk@brighton.ac.uk.

Feedback

If you are unhappy about any aspect of the services you receive from Information Services, or feel that you have been treated unfairly then it's important you let us know. You can find our complaints policy and process here. 

Internal Audit

About the department

The Internal Audit Service (IAS) is responsible for carrying out an independent appraisal of all the institution’s activities, both financial and otherwise. It provides an independent assurance of the university’s internal control framework to the Governing Body and designated officer (the Vice-Chancellor).

The IAS carries out its work through an annual plan of audits and reviews which are approved by the Audit and Risk Committee. The audit work undertaken is drawn in the main from the areas of high risk as identified in the university’s strategic risk list. Reports which are produced following audits are discussed with managers and viewed by the university’s senior management team, and Audit and Risk Committee.

The IAS has no executive role although it does provide advice on the development of new systems and day to day advice on the development of new practices in order to maintain its overview of the effectiveness of internal control arrangements.

The Director of Internal Audit provides an annual opinion to the Governing Body and designated officer on the adequacy and effectiveness of risk management, control and governance, and VFM and the extent to which it can be relied upon.

The IAS also has a responsibly to detect, prevent and investigate matters of irregularity or fraud and to liaise as necessary with external agencies in those investigations. The IAS provides a police liaison role in certain areas of activity between the university and different branches of the police service.

The IAS maintains a dialogue with the university’s external auditors to ensure there is no duplication of work.

Contact

Director of Internal Audit
Barry Frankham

Mithras House
Lewes Road
Brighton
BN2 4AT

Email
B.L.Frankham@brighton.ac.uk |
Tel 01273 642724

Senior Internal Auditors
Sharon Donovan
Kathleen Downes

Mithras House
Lewes Road
Brighton
BN2 4AT

Email
S.M.Donovan@brighton.ac.uk
K.Downes2@brighton.ac.uk
Tel 01273 641778

Learning and Teaching Hub

About the department

The Learning and Teaching Hub works strategically with colleagues across the university to embed the education and student experience strategic priorities, focusing particularly on support for academic colleagues in relation to learning and teaching enhancement and innovation. We provide leadership in the following areas:

  • initial and continuing professional development, including: teaching qualifications and recognition, via the Postgraduate Certificate in Academic Practice and the Professional Recognition and Development scheme; support for Course Leaders; guidance for Personal Academic Tutors
  • expert support and pedagogic consultancy to schools, including via the School Learning and Teaching Partners
  • cross-university expertise in strategic areas such as: inclusive practice, digital learning, employability in the curriculum, curriculum enhancement, assessment and feedback, student partnership, peer learning, embedding academic and professional skills in the curriculum.

We also host the annual university Education and Student Experience conference, recognise and support excellence in learning and teaching via a series of awards and scholarships, and conduct research and evaluation into institutional initiatives such as the Inclusive Practice Partners project.

Contact

Learning and Teaching Hub
University of Brighton
137 Cockcroft Building
Lewes Road
Brighton
BN2 4GJ

Email learnteachhub@brighton.ac.uk
Tel 01273 643115

Marketing and Communications

About the department

Marketing and Communications provides professional services to help colleagues and communities to communicate with one another and with our many different audiences. We undertake a wide range of communication, marketing, recruitment and outreach roles across the university, supporting and reinforcing the student and staff experience.

We are made up of the following teams:

  • creative and digital services
  • external communications and events
  • internal communications
  • international recruitment
  • marketing
  • recruitment and outreach
  • research and enterprise communication
  • study abroad

Our role is to make sure that encounters and interactions that people have with the university are clear and authentic, and that they receive consistent messaging from their very first contact with us that supports and expands their view of the university, and more widely of Higher Education.

Working with colleagues, we underwrite and support the structures of the university and bring these together in new and different ways to optimise the impact of our communications and ensure we reach the broadest possible audiences.

We can help staff and students present themselves visually and verbally, using the best approach, whether for recruitment campaigns, managing projects for research, and economic and social engagement activities, course development and outreach activities.

We have expertise in the full spectrum of media, including the web, press, social media, design and print, campaign delivery, brand development, events, market research, user experience testing and more, providing the most effective solutions to objectives across the university.

Contact

Marketing and Communications
University of Brighton
Room 230 Mithras House
Lewes Road
Brighton
BN2 4AT

Director of Marketing and Communications
Elizabeth Sanz
Email Elizabeth.Sanz@brighton.ac.uk

Media relations
Email communications@brighton.ac.uk
Tel 01273 643022

Creative and Digital Services
Beth Leese
Email E.Leese@brighton.ac.uk

Marketing, recruitment and outreach
Gill Ure
Email marketing@brighton.ac.uk

Advertising
Email marketing@brighton.ac.uk
Tel 01273 642605

Open days
Message our course enquiries team
Tel 01273 644644

International Partnerships, Study Abroad and Student Recruitment
Email internationaloffice@brighton.ac.uk

Widening participation
Email compactplus@brighton.ac.uk
Tel 01273 641043 / 641225

Prospective student enquiries
Talk to our course enquiries and admissions team on 01273 644644 or send them an online enquiry.

Occupational Safety and Health Services

About the department

The Occupational Safety and Health Services department is responsible for:

  • preparing and issuing safety policies and codes of practice
  • developing and implementing a health and safety strategy in accordance with the aims and objectives of the university corporate plan
  • reporting on health and safety to the Board of Governors
  • advising on all aspects of health and safety in the university
  • promoting best working practices and reducing ill health across the university.
  • safety auditing within the university
  • liaising with external organisations on matters of health and safety
  • accident investigation and reporting
  • disseminating safety information and guidance
  • the provision and maintenance of fire fighting equipment
  • responding to incidents
  • advising the Safety Committee on all aspects of health and safety
  • facilitating and providing safety training courses.

Please see our Health and Safety Policy (pdf).

Contact

Occupational Safety and Health Services
University of Brighton
Room 204
Mithras House
Brighton, BN2 4AT

Departmental administrator
Tel 01273 643144

People Department

About the department

The People Department is responsible for shaping and enabling sustainable people solutions. We develop policies, procedures and guidance on all aspects of people management to enable and equip our leaders.

The People Department consists of five key teams:

  • People Operations
  • People Partnering
  • Organisational Change
  • Leadership and Organisational Development
  • Equality and Diversity.

Departmental Management Team

The Chief People Officer is a member of the university’s executive board alongside a number of university committees. The Chief People Officer leads the overall strategy of the department including equality, diversity and inclusion. She is supported by the Deputy Director of People, who deputises for her and drives forward the people priorities for the department. The Deputy Director of People is in turn supported by the senior managers leading our key areas of People Operations, People Partnering, Organisational Change and Leadership and Organisational Development.

People Operations

This area is led by the People Manager (Operations). People Operations consists of three smaller teams which work closely together to support managers and staff in a full range of their day to day activities. These teams are as follows: Recruitment and Orientation, People Support as well as the People Data and Systems team.

People Partnering

This area is responsible for:

  • pay and reward
  • union relationship management
  • formal negotiating and consultation frameworks
  • terms and conditions of service
  • employment legislation impact assessment
  • policy development and review
  • people management advice and guidance
  • formal casework management. 

Organisational Change

The Organisational Change team works with leaders and teams to guide them through the process of change, ensuring good practice and reducing risks associated with the change process. Organisational change refers to any modifications made to the university’s structure, culture, processes and strategies.

Leadership and Organisational Development

The Leadership and Organisational Development team manage the ongoing development and provision of university-wide leadership and management development activity, including staff induction and professional services events. They have oversight of the staff development review scheme (SDR), employee voice, staff engagement surveys, financial support for studying policy, staff benefits and recognition programmes such as the One Brighton Awards.

Equality and Diversity

The Equality and Diversity team are responsible for institutional equality, diversity and inclusion strategies and policies, project managing work on equality charters and benchmarks, supporting the staff equality networks, and running staff training, events and other awareness and engagement activities on equality, diversity and inclusion.

Contact

People Department
Room 217, Mithras House
Lewes Road
Brighton
East Sussex
BN2 4AT

Email people@brighton.ac.uk
Tel 01273 642837

More information

Philanthropy and Alumni Engagement

About the department

The Philanthropy and Alumni Engagement department is responsible both for initiating and developing ongoing meaningful relationships with alumni (former students) and friends of the University of Brighton and also for the generation of philanthropic income from a range of external sources to help support the current priorities and future ambitions of the institution.

The collective term 'alumni' is used to describe the constituency of former students of the University of Brighton, Brighton Polytechnic and its associated colleges. The term 'friends' is used to refer to all other individuals and organisations with an interest in or association with the University of Brighton.

As part of the department's alumni engagement activities, it manages the alumni association. Via the association, it offers a range of benefits and services to our graduates worldwide and also produces an annual magazine which is sent to all contactable alumni across the world and also to our growing community of friends.

The department acts as a point of contact between former students and the university, helping graduates keep in touch with the university as well as with each other.

The department can provide organisational support for faculties and schools wishing to interact and engage with their alumni. In addition, it is responsible for coordinating fundraising and sponsorship activities across the institution with the objective of increasing the levels of philanthropic income received.

Contact

Philanthropy and Alumni Engagement 
University of Brighton
Mithras House Room 209
Lewes Road
Brighton
BN2 4AT

Tel 01273 642600

Director of Philanthropy and Alumni Engagement
|Tel 01273 878382

Fundraising and sponsorship activities, including stewardship
giving@brighton.ac.uk|

Alumni engagement, communications and events
alumni@brighton.ac.uk|

More information

Planning and Performance

About the department

The Planning and Performance Department (PPD) provides information, evidence and benchmarking required to support the University Executive Board’s decision making on institution-wide strategy and planning. The team provides key insights, analysis and advise to enable joined-up academic and business planning, working closely with academic schools and a range of professional service departments. The department has responsibility for the management and delivery of all aspects of the university’s annual academic and professional services planning cycle.

Key areas of responsibility include:

  • Working closely with the University Executive Board on the university’s current and future strategic direction, priorities and deliverables – designing and managing the governance mechanisms through which we will deliver and report on progress, in particular providing assurance and reporting to our Board of Governors.
  • Providing the framework for a continuous planning cycle, ensuring an integrated planning approach enables the strategic development of the university’s size and shape. Through the planning cycle we oversee the development and diversification of our academic portfolio and offer to prospective students and partners.
  • Leading on student number planning and forecasting we work closely with our Finance colleagues on ensuring ongoing financial sustainability, by providing key information and data about our current and future student population and projections. We provide schools and departments with regular reporting and insight on both the current recruitment and admissions cycle, together with analysis and benchmarking of wider sector and competitor developments and trends, utilising key data and evidence from UCAS and HESA.
  • Monitoring and enhancing institutional performance, through the development of Key Performance Indicators (KPIs), aligned to our strategic priorities. In particular, through analysis, reporting and ongoing focus on improving university’s reputation and ranking positions in league tables.
  • Responsibility for Academic Workload Planning – ensuring a university-wide consistent and robust approach is applied to the allocating and recording of academic staff time to ensure strategic aims for education, research, impact and innovation are met. Providing management information to schools to help manage and allocate resources effectively and efficiently, whilst also meeting external reporting requirements.
  • Oversight and co-ordination of statutory data submissions to bodies such as the Office for Students (OfS) and the Higher Education Statistics Agency (HESA), working closely with colleagues in Academic Registry (HESA Student Return), People Department (HESA Staff Return) and the Finance Department (OfS Five-Year Financial Forecasts).
  • Working across the institution on implementing best practice data governance arrangements, identifying and pursuing process improvements that will strengthen the quality, timeliness, and accuracy of the university’s data, helping to improve management information and data management.

Underpinning and helping to deliver on its responsibilities, the Planning and Performance Department takes the lead on the strategic development of Business Intelligence (BI) across the organisation. Working closely with the BI team in Information Services and other stakeholders, we lead on the definition of ‘corporate business intelligence’ for the university and support and manage the delivery of strategic BI applications and tools to enable all colleagues in the university to access accurate and insightful information, data and evidence.

Contact

Planning and Performance
University of Brighton
801 Cockcroft Building
Lewes Road
Moulsecoomb
Brighton
BN2 4GJ

Email ppdadmin@brighton.ac.uk
Tel 01273 641042

Research and Knowledge Exchange

About the department

The department for Research and Knowledge Exchange is responsible for academics, businesses, public sector, and community group partnerships.

The department provides expert professional advice and support on research collaboration, business innovation, academic and facilities, commercialisation, skills development and regional and public engagement.

The department includes:

Research and knowledge exchange project development and project management services which includes:

  • Research Services
  • Knowledge Exchange Team
  • Clean Growth UK team
  • Community University Partnership Programme (CUPP)
  • Contracts and Intellectual Property (IP).

Contact

Research and Knowledge Exchange department
University of Brighton
4th Floor Watts Building
Lewes Road
BN2 4GJ

For business, public sector and community collaborations 
Email knowledgeexchange@brighton.ac.uk
Tel +44(0)1273 641039

Product and service innovation via the Knowledge Transfer Partnership (KTP) Programme
Email ktp@brighton.ac.uk
Tel +44(0)1273 642424

Expert research and knowledge exchange services via the Contracts and IP team
Email r.rose@brighton.ac.uk
Tel +44(0)1273 642368

Environmentally friendly business development via the Clean Growth UK team
Email cleangrowthuk@brighton.ac.uk
Tel +44(0)1273 641949

Community partnerships via the university's Community University Partnership Programme (CUPP)
Email cupp@brighton.ac.uk
Tel +44(0)1273 643004

Regional and public engagement, general business enquiries
Email knowledgeexchange@brighton.ac.uk
Tel +44(0)1273 641039

Student Operations and Support

About the department

Student Operations and Support brings together eight different service and support areas that directly impact on campus and student life, throughout all points of the academic year and student journey, supporting recruitment, retention, progression and success and employability.

The eight divisions are:

  • Student Wellbeing Services
    Wellbeing and Counselling Services, Student Support and Guidance, Disability and Dyslexia, Residential Wellbeing, Student Service Centres and Student Information Desks and Faith Services
  • Careers and Employability
    Brighton Works, Careers Advice, Enterprise, Volunteering, Placements, Employer Engagement
  • Campus and Community Living
    Community /Neighbourhood and Police Liaison, Accommodation Services (Accommodation Halls Portfolio Allocation and Management, Accommodation Advice), Campus and Community Life Development
  • Conference and Events
    Our specialist conference and events professionals offer a range of event management and support services to both internal and external clients. They host and organise a diverse range of conference and event activity within our wide range of superb facilities, and support key university events such as graduation, degree shows, summer language school business and welcome activity.
  • Hospitality Operations
    Food on Campus, Hospitality Services
  • Information Advice and Guidance
    Student Money Advice and Hardship Funding, International Student Visa and Immigration Advice, Orientation and Support
  • Sport and Recreation Services
    Sport Brighton, Student Club Sport, Physical Activity and Wellbeing, Competitive and Performance Sport, Facility Management
  • Student Discipline
    Non-academic Misconduct

Our expert wellbeing and advice services are dedicated to creating safe spaces for students to raise issues, concerns and general enquiries. These teams cover a range of areas including guidance and counselling support, faith services and student discipline, as well as financial, accommodation and career advice.

We also offer food and sport provisions across all campuses which aim to create great social spaces to enhance life on campus. Our cafes, restaurants and sports centres are available throughout the year to students and staff.

Contact

There is more information and contact details available:

Vice-Chancellor's Office

About the department

The vice-chancellor of the university is also the chief executive of the university, and is responsible to the Board of Governors for all aspects of the management of the institution, and for the leadership of its staff.

The members of the University Executive Board work with a small team of administrative staff, with most members of the administrative team having a particular working relationship with one member of the University Executive Board, under the overall leadership of the office manager.

The senior line management responsibility of the University Executive Board covers both the academic work of the university and the central support departments. Colleagues in the VC’s Office therefore receive enquiries across a wide range of topics.

The department also encompasses the Legal and Governance team – which includes the legal services and information compliance and Sussex Learning Network and University Apprenticeships.

Contact

Vice-Chancellor's Office
University of Brighton
8th Floor Cockcroft Building
Lewes Road
Brighton

Vice-Chancellor enquiries
Jane Wiggins
Email vice-chancellor@brighton.ac.uk
Tel 01273 642001

Pro-Vice-Chancellor (Research and Knowledge Exchange) enquiries
Sharon Murrell
Email vcosupport@brighton.ac.uk
Tel 01273 642005

Pro-Vice-Chancellor (Education and Students) enquiries
Belinda Cousins
Email vcosupport@brighton.ac.uk
Tel 01273 642003

Chief People Officer enquiries
Lisa Jones
Email vcosupport@brighton.ac.uk
Tel 01273 642007

Chief Property and Infrastructure Office enquiries
Lisa Jones
Email vcosupport@brighton.ac.uk
Tel 01273 642007

Chief Finance Officer enquiries
Sharon Murrell
Email vcosupport@brighton.ac.uk
Tel 01273 642005

Registrar and Secretary enquiries
Lisa Jones
Email vcosupport@brighton.ac.uk
Tel 01273 642007

Deputy University Secretary
Andrew Wilson
Email A.V.Wilson@brighton.ac.uk
Tel 01273 642404

Head of Data Compliance and Record Management
Rachel Page
Email dataprotection@brighton.ac.uk / foi@brighton.ac.uk
Tel 01273 642010

Data Compliance and Records Officer
Armony Lecocq
Email dataprotection@brighton.ac.uk / foi@brighton.ac.uk
Tel 01273 642010

Legal and Governance Officer
Nicholas Teasdale
Email N.Teasdale@brighton.ac.uk

Sussex Learning Network
Email s.williams@sussexlearningnetwork.org.uk 
Tel +44(0)1273 642532